It costs far less to bring back a customer you already have than to buy a new one. A CRM is simply the difference between knowing who they are and hoping they remember you.

Most shops hold their customer list in a point-of-sale system nobody markets from, so the only contact a customer gets is the one they initiate. Six months pass, they need work, and they search rather than call.

  • One list, two channels

    We build a database of your customers and let you reach them by email blast or text message. Service reminders, seasonal offers, birthday greetings and promotions go out on a schedule rather than when someone remembers to send them.

  • Why texting works

    Text messages are opened around 98% of the time against roughly 20% for email. For a reminder that has to be seen the same day — an appointment, a seasonal service due, a slot that has opened up — nothing else comes close.

  • Manufacturer service reminders

    For auto shops, the OEM reminder feature sends the service the manufacturer actually recommends at the interval it is due, which turns a one-off customer into a scheduled one without a phone call.

  • You can see what worked

    The system tracks engagement, so a campaign that did nothing is visible as a campaign that did nothing. That is the part that stops marketing spend becoming a habit rather than a decision.

What this costs

Included in the Enhanced Website System

  • Monthly E-blast To Customers
  • Birthday Club
  • Register To Win Feature
  • Business Survey
  • Promo Code

Feature upgrades

  • Text Messaging $45/mo
  • CRM — Customer Relationship Management $199/mo
  • OEM — Manufacturer Recommended Service Reminders $69/mo

Upgrade prices fall as you add features — see pricing.

Questions we get asked

Will customers find the texts annoying?

Not if they are useful and infrequent. Reminders about work that is genuinely due, and offers worth having, get read. Volume for its own sake is what gets you blocked.

Do I own the customer list?

Yes. It is your customer data. We give you somewhere to keep it and a way to use it.

More questions and answers — setup, billing and support.

Works with

Engineered to power small businesses

One system. One dashboard. One company.

(built for auto repair shops and small service businesses)
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