The Challenge
Tuffy St. Johns competes in a Florida market where national chains outspend a single franchise location on advertising many times over. Winning meant owning local search and making it effortless to book a bay without calling the shop.
The Solution
The shop runs on PISTn's Tuffy Competition template — a franchise-compliant site with online scheduling wired directly into the shop's point-of-sale system, so a customer booking online lands on the service writer's calendar without anyone re-keying it.
The Results
St. Johns booked 10,122 appointments online in the last twelve months, the highest of any Tuffy location on the platform, against a customer base of 20,024 records.
10,122
Appointments
Appointments booked in 12 months
Highlight
Engineered to power small businesses
One system. One dashboard. One company.
(built for auto repair shops and small service businesses)