Use PISTn’s call tracking feature to track and listen to valuable phone calls made to your business from your website.
Benefits of Call Tracking:
Gain valuable insight on the phone calls being made to your business from your website system. Knowing who called, when they called, and the duration of the phone call can provide important insight for your marketing efforts.
Call tracking also allows you to play back voice recordings to evaluate your current customer service. Use the interactive call tracking dashboard to make important notes for coaching and training opportunities with your staff.
Listening to and analyzing your phone call recordings can also uncover important keywords that are driving your business. This essential information can reveal details about your customers’ needs and buying habits that will allow you to create more targeted and efficient marketing campaigns.